Murphy Insights offers services to two distinct customers:  organizations seeking to more effectively and efficiently manage information and address the challenges of eDiscovery, records management, and content archiving; and solutions providers aiming to solve the information management problems of customers.

End-User Consulting

For organizations struggling with information management or its associated challenges – eDiscovery, records management, content archiving – Murphy Insights offers a variety of helpful services:

• Information management strategy – a broad offering that sets a prioritized roadmap for managing information across an entire organization
• eDiscovery readiness check – an objective analysis of an organization’s ability to avoid sanctions and efficiently conduct eDiscovery, along with a plan to improve eDiscovery programs going forward
• Solution selection – a customized assessment of the organization’s business requirements and the right mix of software and/or other services that best meet the needs of those requirements
• Customized bootcamps – targeted and customized 1-2 day intensive workshops designed to delve deeply into specific subject areas of need to an organization, e.g. content archiving or eDiscovery.

Solution Provider Advisory

Solution providers need to understand their customers and prospects in order to prioritize product and service development.  Murphy Insights offers services specifically tailored to the needs of service providers:

• Strategic advisory – 1-2 day sessions focusing on near-term roadmaps to maintain and augment competitiveness
• Feature / function analysis – objective assessment of relative strengths and weaknesses, gap analysis, and strategic roadmap for improvement
• Thought leadership papers and events – educational whitepapers and event speeches that provide direction to prospects and highlight market needs and best practices